WebView Controls

Errors:

WebView is unable to connect to the server:

When launching WebView, the background is white and the HMI software shows a yellow exclamation mark as below:

Resolution:

Without SSL:

1. Close WebView
2. Open Cogent DataHub properties
3. Uncheck the Act as a web server checkbox
4. Change the port to 8085
5. Uncheck the Use secure sockets (SSL) checkbox
6. Click Apply
7. Check the Act as a webserver checkbox
8. Click OK (This closes the properties window)
9. Launch WebView again
10. Click the dropdown button for Advanced settings
11. Change the port to the port that was entered i.e. 8085
12. Uncheck the Use HTTPS checkbox
13. The background should appear alongside a green checkmark as below:

With SSL :

1. Close WebView
2. Open Cogent DataHub properties
3. Uncheck the Act as a web server checkbox
4. Change the port to 8443
5. Check the Use secure sockets (SSL) checkbox
6. Ensure that the SSL Certificate file is:

   C:\Program Files\Cogent\Cogent DataHub\Plugin\WebServer\etc\datahub.pem
   

7. Click on Apply
8. Check the Act as a web server checkbox
9. Click on OK (This will close the properties)
10. Launch WebView again
11. Click the dropdown button for Advanced settings
12. Change the port to the port that was entered i.e. 8443
13. Check the Use HTTPS checkbox
14. Check the Accept Untrusted Certificates checkbox
15. The background should appear alongside a green checkmark as below:

WebView is unable to load controls:

There is an error loading WebView HMI software showing the notification below:

Resolution

1. Click ok on all notifications
2. Close WebView
3. Open the Cogent DataHub properties
4. Set the Document root directory to:

   C:\Program Files\Cogent\Cogent DataHub\plugin\WebServer\html
   

5. Click OK (This closes Cogent DataHub Properties)
6. Launch WebView again
7. Log in using the provided credentials

Successful configuration example:

SSL Disabled configuration

• Port: 8085
• SSL: Unchecked
• Root Directory: C:\Program Files\Cogent\Cogent DataHub\plugin\WebServer\html
• Error Log: C:\Users\MacID\AppData\Roaming\Cogent DataHub\log\error.log
• Access Log: C:\Users\MacID\AppData\Roaming\Cogent DataHub\log\access.log

SSL Enabled Configuration:

• Port: 8443
• SSL: Checked
• Root Directory: C:\Program Files\Cogent\Cogent DataHub\plugin\WebServer\html
• Error Log: C:\Users\MacID\AppData\Roaming\Cogent DataHub\log\error.log
• Access Log: C:\Users\MacID\AppData\Roaming\Cogent DataHub\log\access.log
• SSL Certificate File: C:\Program Files\Cogent\Cogent DataHub\Plugin\WebServer\etc\datahub.pem

Note: Replace MacID with your MacID