Connecting to VMware Horizon for SEPT Labs/Software: Difference between revisions

From SEPT Knowledge Base
(Created page with "<blockquote>'''Note''' that this setup requires your machine to be restarted. Please '''SAVE and CLOSE''' all programs before starting the setup. To connect to these servers, a '''[https://uts.mcmaster.ca/services/computers-printers-and-software/virtual-private-networks-vpn/ VPN]''' connection is required at all times.</blockquote> === Download and setup VMware === # Download the VMWare Horizon Client (At least V5.5): [https://customerconnect.vmware.com/en/downloads/de...")
 
 
(8 intermediate revisions by 3 users not shown)
Line 1: Line 1:
<blockquote>'''Note''' that this setup requires your machine to be restarted. Please '''SAVE and CLOSE''' all programs before starting the setup. To connect to these servers, a '''[https://uts.mcmaster.ca/services/computers-printers-and-software/virtual-private-networks-vpn/ VPN]''' connection is required at all times.</blockquote>
<blockquote>'''Note''' that this setup requires your machine to be restarted. Please '''SAVE and CLOSE''' all programs before starting the setup. To connect to these servers, a '''[https://uts.mcmaster.ca/services/computers-printers-and-software/virtual-private-networking/ VPN]''' connection is required at all times.</blockquote>


=== Download and setup VMware ===
=== Download and setup VMware ===


# Download the VMWare Horizon Client (At least V5.5): [https://customerconnect.vmware.com/en/downloads/details?downloadGroup=CART22FQ2_WIN_2106&productId=1027&rPId=71992 Windows Horizon Client] [https://customerconnect.vmware.com/en/downloads/details?downloadGroup=CART22FQ2_MAC_2106&productId=1027&rPId=71993 OSx Horizon Client][https://customerconnect.vmware.com/en/downloads/info/slug/desktop_end_user_computing/vmware_horizon_clients/horizon_8 Other Devices]
# Download the VMWare Horizon Client (At least V8 2309, suggested latest V8):<br>[https://customerconnect.omnissa.com/downloads/info/slug/desktop_end_user_computing/vmware_horizon_clients/horizon_8 All Devices - Horizon Clients]<br/>[https://download3.omnissa.com/software/CART25FQ2_WIN_2406/VMware-Horizon-Client-2406-8.13.0-9986028157.exe Windows Client]<br/>[https://download3.omnissa.com/software/CART25FQ2_MAC_2406/VMware-Horizon-Client-2406-8.13.0-10025792799.dmg OSx Horizon Client]
# Install the VMWare Horizon Client from your downloads [[File:VMWare Horizon Client.png]]
# Install the VMWare Horizon Client from your downloads<br>[[File:VMWare Horizon Client.png]]
# Accept Windows UAC by clicking on “Yes” [[File:VMWare Horizon Client pic2.png]]
# Accept Windows UAC by clicking on “Yes”<br>[[File:VMWare Horizon Client pic2.png]]
# Accept licence terms and install the client by clicking on “Agree & Install” [[File:VMWare Horizon Client pic3.png]]
# Accept licence terms and install the client by clicking on “Agree & Install”<br>[[File:VMWare Horizon Client pic3.png]]
# Click on “Finish” once the application is done installing [[File:VMWare Horizon Client pic4.png]]
# Click on “Finish” once the application is done installing<br>[[File:VMWare Horizon Client pic4.png]]
# Restart Machine by clicking on “Restart Now” [[File:VMWare Horizon Client pic5.png]]
# Restart Machine by clicking on “Restart Now”<br>[[File:VMWare Horizon Client pic5.png]]
# Open VMware Horizon Client and click on either “New Server” or “Add Server” [[File:VMWare Horizon Client6.png]]
# Open VMware Horizon Client and click on either “New Server” or “Add Server”<br>[[File:VMWare Horizon Client6.png]]
# Enter the address of the building you wish to connect to
# Enter the address of the building you wish to connect to
## If your lab is in ETB, enter “[http://etblabs.sept.mcmaster.ca/ etblabs.sept.mcmaster.ca]” and click “Connect” [[File:VMWare Horizon Client pic7.png]]
## If your lab is in ETB, enter “[http://etblabs.sept.mcmaster.ca/ etblabs.sept.mcmaster.ca]” and click “Connect”<br>[[File:VMWare Horizon Client pic7.png]]
## If your lab is in MARC, enter “[http://marclabs.sept.mcmaster.ca/ marclabs.sept.mcmaster.ca]” and click “Connect” [[File:VMWare Horizon Client pic8.png]]
## If your lab is in MARC, enter “[http://marclabs.sept.mcmaster.ca/ marclabs.sept.mcmaster.ca]” and click “Connect”<br>[[File:VMWare Horizon Client pic8.png]]
## If your lab is the GRAD open labs, enter "vdi.sept.mcmaster.ca" and click "Connect" [[File:VMWare Horizon Client pic9.png]]
## If your lab is the '''GRAD''' open labs, you will find it in the '''''ETB LABS''''' connection. This includes the VDI.  
# Enter your MacID and password [[File:VMWare Horizon Client pic10.png]]
# Enter your MacID and password<br>[[File:VMWare Horizon Client pic10.png]]
# Select the appropriate LAB or desktop application [[File:VMWare Horizon Client pic11.png]]
# Select the appropriate LAB or desktop application<br>[[File:VMWare Horizon Client pic11.png]]
# Wait for the connection to load [[File:VMWare Horizon Client pic12.png]]
# Wait for the connection to load<br>[[File:VMWare Horizon Client pic12.png]]
# Connect required USB devices for Lab Experiments [[File:VMWare Horizon Client pic13.png]]
# Connect required USB devices for Lab Experiments<br>[[File:VMWare Horizon Client pic13.png]]


=== Accessing Remote Applications: ===
=== Accessing Remote Applications: ===
In some cases, it is better to access individual applications remotely instead of the entire computer. To obtain direct access to these applications they must be assigned to you before accessing them. Upon login, to the respective server (ETB or MARC) you will see any available applications on the dashboard.[[File:VMWare Horizon Client pic14.png]]
In some cases, it is better to access individual applications remotely instead of the entire computer. To obtain direct access to these applications they must be assigned to you before accessing them. Upon login, to the respective server (ETB or MARC) you will see any available applications on the dashboard.<br>[[File:VMWare Horizon Client pic14.png]]


Launching any of these applications on the right will open as if it is installed on your location machine. If you are frequently accessing an application, you can create a desktop shortcut by right-clicking on the application and selecting “Create Shortcut to Desktop”. This will place the application on your desktop for easy access.[[File:VMWare Horizon Client pic15.png]]
Launching any of these applications on the right will open as if it is installed on your location machine. If you are frequently accessing an application, you can create a desktop shortcut by right-clicking on the application and selecting “Create Shortcut to Desktop”. This will place the application on your desktop for easy access.<br>[[File:VMWare Horizon Client pic15.png]]


=== Session Collaboration Setup for Host Machine: ===
=== Session Collaboration Setup for Host Machine: ===
Note that to collaborate on the same machine as another user, the VMware Blast option must be selected. To select this option, right-click on the lab you wish to connect to and select “VMware Blast” if it is not already selected.[[File:VMWare Horizon Client pic16.png]]
Note that to collaborate on the same machine as another user, the VMware Blast option must be selected. To select this option, right-click on the lab you wish to connect to and select “VMware Blast” if it is not already selected.<br>[[File:VMWare Horizon Client pic16.png]]
 
# Once you have connected to your remote machine and are on the desktop, click the arrow in the bottom right corner of the screen to open the system tray<br>[[File:VMWare Horizon Client pic17.png]]
# Once you have connected to your remote machine and are on the desktop, click the arrow in the bottom right corner of the screen to open the system tray [[File:VMWare Horizon Client pic17.png]]
# Once the system tray is open, click the icon highlighted below to open the session collaboration tool<br>[[File:VMWare Horizon Client pic18.png]]
# Once the system tray is open, click the icon highlighted below to open the session collaboration tool [[File:VMWare Horizon Client pic18.png]]
# Enter the McMaster email address of the person that you want to connect to your session<br>[[File:VMWare Horizon Client pic19.png]]
# Enter the McMaster email address of the person that you want to connect to your session [[File:VMWare Horizon Client pic19.png]]
# Click on the user's name to add them as a session collaborator and when prompted click “Copy Link”<br>[[File:VMWare Horizon Client pic20.png]]
# Click on the user's name to add them as a session collaborator and when prompted click “Copy Link” [[File:VMWare Horizon Client pic20.png]]
# A session collaboration icon will now appear on your desktop. Double click on this icon to bring up the session control panel. From here you can see who has been invited to your session, provide users with control of the screen, add more people, and end the collaboration session.<br>[[File:VMWare Horizon Client pic21.png]]
# A session collaboration icon will now appear on your desktop. Double click on this icon to bring up the session control panel. From here you can see who has been invited to your session, provide users with control of the screen, add more people, and end the collaboration session. [[File:VMWare Horizon Client pic21.png]]


=== Joining a VDI Collaboration Session: ===
=== Joining a VDI Collaboration Session: ===


# To join a user's VDI session, open the VMware Horizon Client and login to the appropriate building where the host has started a session (ETB or MARC). If you have not yet added the server, see [https://servicedesk.sept.mcmaster.ca/kb/pages/viewpage.action?pageId=1572887#ConnectingtoVMwareHorizonforSEPTLabs/Software-SetupServerAddress Setup Server Address]. [[File:VMWare Horizon Client pic22.png]]
# To join a user's VDI session, open the VMware Horizon Client and login to the appropriate building where the host has started a session (ETB or MARC). If you have not yet added the server, see [https://servicedesk.sept.mcmaster.ca/kb/pages/viewpage.action?pageId=1572887#ConnectingtoVMwareHorizonforSEPTLabs/Software-SetupServerAddress Setup Server Address].<br>[[File:VMWare Horizon Client pic22.png]]
# Once you are logged in to the building, any sessions you have been invited to should appear in the list of available labs. Double click on the collaboration session to join. [[File:VMWare Horizon Client pic23.png]]
# Once you are logged in to the building, any sessions you have been invited to should appear in the list of available labs. Double click on the collaboration session to join.<br>[[File:VMWare Horizon Client pic23.png]]


=== Common Issues: ===
=== Common Issues: ===


# Server unavailable - Failed to respond [[File:VMWare Horizon Client pic24.png]] Check that you are connected to the VPN when you add or try and connect to the server. ([https://uts.mcmaster.ca/services/computers-printers-and-software/virtual-private-networking-students/ McMaster Student VPN])
===== Server unavailable - Failed to respond =====
# When the VMware Horizon Client is first installed, it will default to selecting all “All Monitors” when connecting to a VDI session. This will cause the client to take over all monitors you have available in full screen. To use the Horizon Client on only a single monitor, right-click on the lab you wish to join and under “Display” select either “Fullscreen” or “Window – Large” [[File:VMWare Horizon Client pic25.png]]
[[File:VMWare Horizon Client pic24.png]]<br>Check that you are connected to the VPN when you add or try and connect to the server. ([https://uts.mcmaster.ca/services/computers-printers-and-software/virtual-private-networking-students/ McMaster Student VPN])
 
===== When the VMware Horizon Client is first installed, it will default to selecting all “All Monitors” =====
When connecting to a VDI session you only have 1 monitor. This will cause the client to take over all monitors you have available in full screen. To use the Horizon Client on only a single monitor, right-click on the lab you wish to join and under “Display” select either “Fullscreen” or “Window – Large”<br>[[File:VMWare Horizon Client pic25.png]]
 
==== The Connection Server Authentication Failed due to a certificate error ====
[[File:VMware Certificate Issue.jpg]]
 
See: [[VMWare Horizon Certificate error]]

Latest revision as of 11:26, 20 September 2024

Note that this setup requires your machine to be restarted. Please SAVE and CLOSE all programs before starting the setup. To connect to these servers, a VPN connection is required at all times.

Download and setup VMware

  1. Download the VMWare Horizon Client (At least V8 2309, suggested latest V8):
    All Devices - Horizon Clients
    Windows Client
    OSx Horizon Client
  2. Install the VMWare Horizon Client from your downloads
  3. Accept Windows UAC by clicking on “Yes”
  4. Accept licence terms and install the client by clicking on “Agree & Install”
  5. Click on “Finish” once the application is done installing
  6. Restart Machine by clicking on “Restart Now”
  7. Open VMware Horizon Client and click on either “New Server” or “Add Server”
  8. Enter the address of the building you wish to connect to
    1. If your lab is in ETB, enter “etblabs.sept.mcmaster.ca” and click “Connect”
    2. If your lab is in MARC, enter “marclabs.sept.mcmaster.ca” and click “Connect”
    3. If your lab is the GRAD open labs, you will find it in the ETB LABS connection. This includes the VDI.
  9. Enter your MacID and password
  10. Select the appropriate LAB or desktop application
  11. Wait for the connection to load
  12. Connect required USB devices for Lab Experiments

Accessing Remote Applications:

In some cases, it is better to access individual applications remotely instead of the entire computer. To obtain direct access to these applications they must be assigned to you before accessing them. Upon login, to the respective server (ETB or MARC) you will see any available applications on the dashboard.

Launching any of these applications on the right will open as if it is installed on your location machine. If you are frequently accessing an application, you can create a desktop shortcut by right-clicking on the application and selecting “Create Shortcut to Desktop”. This will place the application on your desktop for easy access.

Session Collaboration Setup for Host Machine:

Note that to collaborate on the same machine as another user, the VMware Blast option must be selected. To select this option, right-click on the lab you wish to connect to and select “VMware Blast” if it is not already selected.
  1. Once you have connected to your remote machine and are on the desktop, click the arrow in the bottom right corner of the screen to open the system tray
  2. Once the system tray is open, click the icon highlighted below to open the session collaboration tool
  3. Enter the McMaster email address of the person that you want to connect to your session
  4. Click on the user's name to add them as a session collaborator and when prompted click “Copy Link”
  5. A session collaboration icon will now appear on your desktop. Double click on this icon to bring up the session control panel. From here you can see who has been invited to your session, provide users with control of the screen, add more people, and end the collaboration session.

Joining a VDI Collaboration Session:

  1. To join a user's VDI session, open the VMware Horizon Client and login to the appropriate building where the host has started a session (ETB or MARC). If you have not yet added the server, see Setup Server Address.
  2. Once you are logged in to the building, any sessions you have been invited to should appear in the list of available labs. Double click on the collaboration session to join.

Common Issues:

Server unavailable - Failed to respond


Check that you are connected to the VPN when you add or try and connect to the server. (McMaster Student VPN)

When the VMware Horizon Client is first installed, it will default to selecting all “All Monitors”

When connecting to a VDI session you only have 1 monitor. This will cause the client to take over all monitors you have available in full screen. To use the Horizon Client on only a single monitor, right-click on the lab you wish to join and under “Display” select either “Fullscreen” or “Window – Large”

The Connection Server Authentication Failed due to a certificate error

See: VMWare Horizon Certificate error